The Password Predicament: A Tale of Delegation Gone Awry
Today we delve into delegation through a real-life case study. This tale began when one of my clients was going to be unreachable for a few days and needed her assistant to handle last-minute registrations. Typically there are a lot of last-minute questions and they wanted to make sure they had a plan to seamlessly address these if/when the business owner was unavailable. They [...]