“I didn’t realize how vague I had been until this workshop. I thought I was being clear. I wasn’t.” That was Mary Pierce, a business owner who went through the Delegate Like a Pro workshop. She'd been handing work off for years. Her team was good. Her instructions felt clear. But the work kept coming back wrong, and she kept quietly fixing it herself. [...]
If you have a team member who's doing okay — not great, not terrible — the problem might not be the person. It might be the work. There's someone on your team who's… fine. Not a disaster. Not someone you'd rush to fire. But not great either. They're getting things done — mostly — but work still feels slower than it should when it's [...]
You’ve explained what you want. You’ve hired good people. But somehow… it still comes back to you. That’s exactly what happened with a marketing agency owner I worked with. Her team was talented, but her nights were still filled with redoing copy, chasing deadlines, and answering “quick questions.” She thought the problem was her team. After we walked through the Delegating Audit, it was [...]
