I first learned about Covey's 4 Quadrants in the late '90s and have referenced the concept both personally and professionally with my clients consistently since. I preach, "Our goal is to spend as much time as possible in Quadrant 2."  Or, "With enough preplanning, we move from Quadrant 1 to Quadrant 2."  But, until recently, I never realized that Quadrant 2 was the most [...]